Refund policy

No Refund Policy

1.  Overview

Due to the nature of our beauty, skincare, and cosmetic products, all sales are final. For hygiene, safety, and inventory control purposes, we do not accept returns or offer refunds once a purchase is complete. Please review your cart carefully before finalizing your order.

2.  Non-Refundable Items

All items purchased from www.kavitaherbals.in are non-refundable. This includes, but is not limited to:

·         Opened or used skincare, haircare, and makeup products.

·         Perishable or sanitary goods.

·         Gift cards and digital products.

·         Items marked as final sale or promotional clearance.

3.  Exceptions (Damaged or Defective Items)

While we maintain a strict no-refund policy, we stand behind the quality of our goods. You may qualify for a replacement or a store credit if your order arrives damaged, defective, or is incorrect.

To qualify for an exception, you must:

·         Contact us at info@kavitaherbals.in within 48 hours of delivery.

·         Provide clear photos of the damage or the incorrect item.

·         Keep all original packaging and unused product.

4.  Allergic Reactions

We are not responsible for any adverse skin reactions or allergies caused by the ingredients in our products. We highly recommend reviewing the full ingredient list provided on each product page prior to purchasing. If you have sensitive skin, patch testing is suggested.

5.  Shipping and Processing Errors

If a package is returned to us due to an incorrect or incomplete shipping address provided by the customer, the customer will be responsible for the reshipment costs. Original shipping fees are non-refundable